New client onboarding brief
Updated: July 30, 2026
Questions to gather requirements before starting a new client engagement.
New Client Onboarding Brief Business overview • Industry and niche: • Products / services: • Average order value or lead value: • Sales cycle length: Goals & KPIs • Primary goal (leads, revenue, ROAS): • Target CPA / ROAS: • Monthly ad budget: • Priority markets / languages: Current setup • Existing ad accounts (IDs, access level): • Previous agency or in-house history: • Current tracking (GA4, GTM, CRM): • Known issues or past failures: Assets & access • Brand guidelines / logo files: • Product feed (if e-commerce): • Landing pages ready: Yes / No • CRM integration: Yes / No Stakeholders • Decision maker: • Day-to-day contact: • Reporting frequency preferred: